POM Belgium
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en
Perfect
Easy
Social
credit management
Credit management made
perfect
easy
social
From invoicing to payment and collections, POM helps you automate every step of the invoice-to-cash process. Discover how it works.
Your benefits
Take control of your billing process, get paid faster, reduce collection costs and improve the payment experience.
With POM, you can automate the entire invoice-to-cash process. Combine business rules with machine learning and our algorithms to create your ultimate, self-learning and fully automated debtor process.
Unpaid invoices are disastrous for your cash flow. Create, automate and optimize various debtor processes and reduce the average number of days that your invoices are outstanding.
POM's ease of payment translates into a high average CSAT (Customer Satisfaction) score of 93%.
POM's features toolbox
Everything you need to streamline your invoice-to-cash process. Explore our features.
Build a powerful debtor management process
From sending the invoice to the amicable collection: with POM, you can easily automate the entire debtor process. Design automated processes for outstanding invoices and immediately improve customer experience.
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Deliver invoices directly in the Bancontact Pay app
The Bancontact Pay app is a trusted digital payment environment for millions of Belgians. As a company, you can now deliver payment requests directly in the app. POM is the back-end technology partner of this groundbreaking project.
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QR code on your invoices
Effortless. If we could choose one word to describe the advantage of invoices with QR codes, that would be it. Because an effortless payment process results in many other benefits: fast payment, ease of use, efficiency and less administrative burden.
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Peppol: ready for mandatory e-invoicing in 2026
Since January 1st, 2026, electronic invoicing via Peppol is mandatory in a B2B context. POM supports Peppol as a delivery channel, alongside familiar options such as email, paper, SMS, portal, app, etc.
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Multi-channel billing
With multi-channel billing from POM, you reach your customers through different channels with consistent and personalised messages. Whether you send via e-mail, online portals or by post, customers always receive relevant and fitting communication.
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Installment plans with automatic collections
For those in a difficult financial situation, an installment plan can make a world of difference. Simplify the application procedure for your customers and increase the collection rate with automatic collection plans - powered by POM.
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Go next level with AI
Thanks to AI our software knows exactly how your customer prefers to be approached. Through the right channel, at the right time and with the right tone of voice. This way you'll improve both the payment behavior and the payment experience of the customer!
Read more
Benefits for your customers
Payment is the last stage of the customer journey. POM makes every payment simple, smooth and effortless.
Enhance the payment experience for your customers with a unique and secure QR code or payment link. Deliver your invoices directly to the Payconiq by Bancontact app.
Retyping payment details is a tedious job. With payment via POM, that is a thing of the past. All details have already been filled in on a convenient payment page.
Type in an incorrect amount, enter an incorrect description, or transfer money to another account number? Impossible if the payment is made via POM. Every payment is 100 percent correct.
Immediately, deferred or via an installment plan. With POM's flexible payment options, you can offer your customer various payment options.
Change data yourself, issue permissions, make a payment arrangement. Your customers can easily arrange this themselves in their digital customer portal.
Give your customers control over their money matters and let them choose a payment solution that suits their financial situation.
Our products
Three product lines. One invoice-to-cash platform. Built for organisations that want to stay ahead.
1
POM Invoice
Easily create invoice templates in your organisation's brand identity. Then send your invoices via e-mail, on paper, to an app or portal, ...
All about POM Invoice
2
POM Payment
Your customers pay quickly, easily and securely via our QR codes and payment links. And as of recently also directly in the Bancontact Pay app!
All about POM Payment
3
POM Collect
The most complete platform for an ultimate, self-learning and fully automated collection process with self-service options for your customers.
All about POM Collect
Why POM?
Technology makes it possible. People make the difference. By combining smart automation with genuine human understanding, we prevent invoices from becoming debt. That's how we create peace of mind.
+3,200
Customers
in various industries in Europe
+1.8 mio
Payment transactions
per month
(and growing)
70%
< 10 days
pays on average within 10 days of receipt
93%
Satisfaction
CSAT score based on more than 2.5 million reviews
Our customers
More than 3,200 organisations, including healthcare providers, government organisations, utilities, insurers and educational institutions, trust POM.
What our customers say
"We have been working with POM for more than 5 years now. It is an innovative player that thinks along with us and constantly listens to the changing needs of our customers."
Sabine D'haen
Director Billing & Collection
Luminus
"In POM we found an innovative and reliable partner to continuously improve our patient billing. POM covers the entire process from invoice template management to multi-channel delivery and digital payment options."
Kris Ranson
Head of Collections
AZ Maria Middelares
"POM's payment solutions help make the processing, collection and follow-up of traffic fines as efficient as possible. The QR payment code makes it very easy for citizens to quickly pay their fine."
Evi Vanolst
Project Manager
FOD Justitie
“We see that payments are coming in faster, with peaks right after the invoice is received and just before the due date. Our employees are also more satisfied because they can work more efficiently and better respond to customer needs.”
Caroline Lafon
Customer Experience Manager
DELA
"Thanks to the collaboration with POM, the payment experience for our customers has been greatly improved. Our invoices are paid more quickly and we have to spend less time on follow-up of erroneous payments."
Friedl Vandermeersch
Division Manager Customer Services
Farys
"Thanks to POM, our customers can pay their invoices with a single click, directly from their email or via the customer portal. This makes the payment process not only secure and intuitive, but also lightning-fast."
Andy Van den Berghe
Payments & Collections Lead
Energie.be
"Our shared goal with POM was to reach 50% digital adoption after one year. By the time we went live in December, we were already at 66.7%. Four months later, we had reached 86%. Our patient population proved to be more than ready for this transition."
Emile Vermeire
Nomenclature Expert
AZ Alma
The power of cooperation
Together with our integration partners, payment services and other service providers, POM offers your organisation a powerful, complete solution.
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