POM Belgium
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en
POM Collect
Forget about manual collection processes. With automatic follow-up of outstanding invoices, smart reminders and a personalised approach, you encourage good payment behaviour and strengthen the relationship with your customers. POM Collect helps ensure that your invoices are paid on time.
Manage unpaid invoices easily
Achieve the best possible credit management process with the help of automation and AI. Gain insight into your customers and their payment behaviour, save time and improve your cash flow.
Powerful debtor management
From sending the invoice to the amicable collection: with POM, you can easily automate the entire debtor process. Design automated processes for outstanding invoices and immediately improve customer experience.
Create, automate and optimise various debtor processes and improve your cash flow.
Checking daily whether an outstanding invoice has already been paid, sending a reminder when the payment term has passed, ... A debtor process is a time-consuming activity. With POM Collect, you automate the entire process and save a lot of time.
Remind your customers of outstanding bills in a consistent way. Every single time. This ensures better payment behaviour.
360-degree customer profile
One click and you have the complete customer history on your screen. Paid and outstanding accounts, previously sent payment requests and messages, future messages, flows, open tasks and much more. With POM Collect, you have instant deep insight into your customer's most important data.
Gather all data in a well-organised system and access comprehensive reports and insights about your customers.
No more unnecessary switching between different systems. With Case Reporting in POM Collect, you can access your customer's entire history in one click.
Instant insight into a case improves communication with customers. So you can answer questions quickly and offer your customers the best possible service.
AI in credit management
Thanks to AI our software knows exactly how your customer prefers to be approached. Through the right channel, at the right time and with the right tone of voice. This way you'll improve both the payment behavior and the payment experience of the customer!
At POM, no one-size-fits-all solution. Our machine looks at each file individually. So you always create the best payment request for each individual debtor, with the greatest chance of payment.
What would you do yourself if you received a payment request at exactly the right time, through your favourite channel and with a fine tone of voice? Pay quickly, right? And so will your customers. As a result, your invoices will stay unpaid for less time (on average).
With POM's AI tools, you achieve better payment results while hardly having to do anything yourself. The computer does all the hard work. Moreover, the system never stands still. It continuously works on improving the collection strategy. Just until you achieve the most effective payment collection approach.
Create the ultimate credit management process with POM!
Do you also want a smart, automated credit management process and improve your customers' payment behaviour? Find out what POM can do for your organisation!
What our customers say
"We have been working with POM for more than 5 years now. It is an innovative player that thinks along with us and constantly listens to the changing needs of our customers."
Sabine D'haen
Director Billing & Collection
Luminus
"In POM we found an innovative and reliable partner to continuously improve our patient billing. POM covers the entire process from invoice template management to multi-channel delivery and digital payment options."
Kris Ranson
Head of Collections
AZ Maria Middelares
"POM's payment solutions help make the processing, collection and follow-up of traffic fines as efficient as possible. The QR payment code makes it very easy for citizens to quickly pay their fine."
Evi Vanolst
Project Manager
FOD Justitie
“We see that payments are coming in faster, with peaks right after the invoice is received and just before the due date. Our employees are also more satisfied because they can work more efficiently and better respond to customer needs.”
Caroline Lafon
Customer Experience Manager
DELA
"Thanks to the collaboration with POM, the payment experience for our customers has been greatly improved. Our invoices are paid more quickly and we have to spend less time on follow-up of erroneous payments."
Friedl Vandermeersch
Division Manager Customer Services
Farys
"Thanks to POM, our customers can pay their invoice with a single click, directly from their email or via the customer portal. This makes the payment process not only secure and intuitive, but also lightning fast."
Andy Van den Berghe
Payments & Collections Lead
Energie.be
+3,200
Customers
in various industries in Europe
+1.6 mio
Payment transactions
per month
(and growing)
70%
< 10 days
pays on average within 10 days of receipt
93%
Satisfaction
CSAT score based on more than 2.5 million reviews
The power of cooperation
Together with our integration partners, payment services and other service providers, POM offers your organisation a powerful, complete solution.
Our partners are active in:
Our products
POM makes sure you get your invoices paid better, faster, in a social way and at lower cost. Here's how we do this.
1
POM Invoice
Easily create invoice templates in your organisation's brand identity. Then send your invoices via e-mail, on paper, to an app or portal, ...
Everything about POM Invoice
2
POM Payment
Your customers pay quickly, easily and securely via our QR codes and payment links. And as of recently also directly in the Payconiq by Bancontact app!
Everything about POM Payment
3
POM Collect
The most complete platform for an ultimate, self-learning and fully automated collection process with self-service options for your customers.
Get paid faster?
Collect with POM!
Do you also want a smooth, simple, professional invoicing process and faster payments? Find out what POM can do for your organisation! Ask your question using the form below.