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Following up on invoices and payments gives many organizations daily headaches. Unpaid invoices pile up, follow-up takes too much time, customers fail to respect due dates… The process that should bring in cash often brings mostly stress. But it doesn’t have to be this way. With the right approach, the invoice-to-cash process becomes a source of calm and confidence. That’s why at POM we created these 10 commandments. Not empty words, but practical principles to improve your billing process.