About POM

POM helps organisations in a variety of sectors to collect payments in a better, faster, more customer-friendly and social way, at lower costs. With our solutions, we offer organisations and their customers peace of mind.

Person laptop

Our mission

We combine our advanced technical platform with a people-centered approach. We improve the performance of companies and make the payment process as easy as possible for the payer. Our mission is to provide a pleasant and effortless user experience: if you use POM, you pay with a smile.

We offer peace of mind in administrative matters. We eliminate any potential hurdle in the payment process, so there is no reason for a customer not to pay immediately.
Johannes Vermeire, co-founder

Core values

Our values are the essence of who we are and what we strive for. Smart, innovative, practical, friendly and knowledgeable — together, they guide our mission to provide you with a pleasant and effortless user experience: if you use POM, you pay with a smile.


At POM, we look beyond the horizon. We use our intelligence and years of experience to think ahead and provide solutions that really work.


Always curious and looking for new ways to improve things: innovation is in our DNA. In the past few years, we have launched many innovations and remain at the forefront of the industry by constantly investing in new technologies and processes.


At POM, we like to keep things clear and direct. We offer easy and flexible solutions that do what they are supposed to do. Simplicity and efficiency are at the heart of all our products and services.


Every interaction with POM feels like a warm welcome. We approach every situation with a smile and an open mind, because we believe that kindness is the key to long-term relationships.


At POM, we combine warmth with expertise. We are the trusted partner you can count on; always ready to guide you with smart solutions and advice. Our passion for our profession makes us better every day.

Our vision

Financial health is important, for businesses and their customers. Sometimes people can end up in debt unintentionally. An event that turns someone's life upside down, a lack of financial knowledge or poor administration, for example. But things can also go wrong because of limited payment options. We can prevent this with smart digital techniques that facilitate payment at the right time and in the right form.

Besides, nobody likes tedious manual processes that you have to perform over and over again. With automation, you not only make payment processes transparent, but also easier and less prone to errors. That way, the payment process becomes a piece of cake, without any hassle. And the payment itself? That is just part of a pleasant user experience, as an essential step in a formidable customer journey!

Smart software to collect invoices more smoothly

Gezicht van een persoon met een bril op die op een beeldscherm concentreert
What the world really needs is more love and less paperwork. That's what Pearl Bailey said in the 1950s. We can't get you more love, but we can cut back on the paperwork.
Tom Totté, co-founder


in various industries in Europe

+1.5 mio

Payment transactions

per month
(and growing)


< 10 days

pays on average within 10 days of receipt



CSAT score based on more than 1.4 million reviews

A bit of history


Mail to Pay Group rebranded to POM in 🇳🇱 and 🇩🇪

POM listed in the FT1000: the fastest growing companies in Europe

New “Invoices” feature in the Payconiq by Bancontact app


Scoop: Paying for charity with the palm of your hand

Nominated for the IvKM Credit Management Innovation Award 2023

FPS Justice calls on POM for digital payment plans for fines


POM and Mail to Pay join forces

Partnerships with public sector software (Cipal Schaubroeck, Cevi, etc)

First appearance on the Deloitte Technology Fast 50 list (26th place)

POM receives Groundbreaking Employer '22 label


One-click payments for Luminus energy bills

Flemish tax authorities become a POM customer

Launch of POM Business App


Nominated for Best API of the Year (Digital Flanders)

More and more hospitals join POM, also in French-speaking Belgium (CUSL, Groupe Jolimont)


First POM QR codes on traffic fines of FPS Justice

Nominated for Promising SME of the Year (UNIZO)

Cooperation with Dutch payment provider Buckaroo


European Union Innovation Grant (Horizon 2020)

POM raises additional capital (€830K) via Be Angels and BAN Flanders

Selected for Beyond growth program


Participation in the Startupbootcamp accelerator program

Finalist Belgium's New Brand of the Year

First major contracts: Luminus, Xerius


FinTech Belgium start-up pitch battle winner

Launch of the POM app


First POM partner agreement (Group Joos)

Participation in the Startit @KBC accelerator program


First LOIs from potential customers

Establishment of Mail to Pay

International team 🇪🇺

Meet our international team of experts and technicians with years of experience in the payment and credit management world. In addition to its headquarters in Alblasserdam 🇳🇱, POM has offices in Antwerp 🇧🇪 and Emsbüren 🇩🇪.

POM ons hele team in een groepsfoto

Do you want to be part
of our team?

A job at POM is more than just work. Do you want to be part of our team and bring Peace of Mind to people, organisations and above all yourself?