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An invoice can contain all the necessary information and still raise questions. What exactly am I paying for? How much do I need to pay? By when? And how? This is particularly challenging in healthcare. A hospital bill contains a lot of legally required information, but not all of it is equally relevant to the patient. They primarily want to quickly understand what is expected of them. So, how do you make sure the key information doesn’t get lost? In the latest episode of the POMcast we discussed this with Gerd Brans, product owner at Obasi, which provides software to psychiatric hospitals.