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18/6/2026

AZ Alma achieves 86% digital invoicing adoption in four months with POM

Since December 2025, AZ Alma has been sending patient invoices through POM's multi-channel billing platform. Patients receive their invoices either digitally or by post, complete with a unique QR payment code and an online payment button for immediate settlement. Just four months after going live, the hospital achieved an 86% digital adoption rate, far exceeding the original one-year target of 50%.